We are Lenovo. We do what we say. We own what we do. We WOW our customers.
Lenovo is a US$62 billion revenue global technology powerhouse, ranked #217 in the Fortune Global 500, employing 77,000 people around the world, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver smarter technology for all, Lenovo has built on its success as the world's largest PC company by further expanding into growth areas that fuel the advancement of 'New IT' technologies (client, edge, cloud, network, and intelligence) including server, storage, mobile, software, solutions, and services.
This transformation together with Lenovo's world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere.
Description and RequirementsAbout Lenovo: Focused on a bold vision to deliver smarter technology for all, we are developing world-changing technologies that create a more inclusive, trustworthy, and sustainable digital society. By designing, engineering, and building the world's most complete portfolio of smart devices and infrastructure, we are also leading an Intelligent Transformation - to create better experiences and opportunities for millions of customers around the world. Join us in defining our world of tomorrow and creating smarter technology for all!
Who You'll Work With: Lenovo's Infrastructure Solutions Group (ISG) provides end-to-end IT solutions and services for organizations at any scale. We empower our customers to dramatically accelerate their organizations, improve their industries, and solve humanity's greatest challenges.
About Our Team: As an Inside Sales Support Rep (ISSR), you will play a pivotal role in the Lenovo Customer Experience. Your expertise, skill set, and positive attitude will be instrumental in helping Lenovo's business grow, accelerating the contract process, and enhancing customer satisfaction.
About the Role: Embrace a unique opportunity with this hybrid (office/home) position, where you can expand your analytical, networking, and operational skills. You'll assist in creating and handling sales quotes for potential ISG deals, offering a flexible work environment and diverse skill development.
In this role, you will collaborate extensively with the Sales, Order Desk, Credit, and AR teams. Your role will be to identify and resolve operational challenges, ensuring that quotes are successfully converted into sales orders. You will also be involved in leading or participating in projects aimed at improving operations and maintaining one or several activity reports.
The individual contributor will be responsible for the high-level tasks of contract creation, maintenance, contract reporting, quotes, and contract packages for our Infrastructure Solutions Group in NA (ISG).
Responsibilities: Experience in creating, maintaining, and controlling reports daily.Contract CreationValidation of terms and conditionsContract MaintenanceContract RenewalsContract RegistrationProposal and Price Quotes CreationPosition Requirements: Required Skills: College degree or be an active (Senior year) student on a major such as International Commerce, Business, or Marketing.Excel (Pivot tables, basic formulas, conditions)Excellent English skills, both written and oral, are a MUST. This position has permanent contact with teams located in North America, and the interview will be conducted in English.Strong analytical and numerical capabilitiesAble to concentrate over long periodsMulti-tasking skills are highly regarded.Able to work with little supervisionDesired Skills: SAPPower BIVisual BasicPowerPointBeing tech-savvyKnowledge of computing / IT vocabulary is a plus.Basic FrenchWhy Lenovo? At Lenovo, we are thinkers, entrepreneurs, risk-takers, and problem-solvers working together to challenge the status quo constantly. If you share our commitment to ingenuity, creativity, and innovation, we want you to help us define our world of tomorrow.
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