It Assistant Help Desk

**OBJECTIVE**:Responsible for installing, modifying and performing preventive and correctivemaintenance on the Company's Computer Hardware and Software to keep the availability of theInformation Systems required by the users.**MAIN FUNCTIONS**:1. Installs or Supervises Vendors in the Installation of Computers and Peripheral Equipment suchas Monitors, Keyboards, Printers, Disk Drives, Scanners, Mouse, etc. for specific users. Verifiesthe System's Operation.2. Loads Software Packages such as Operating Systems, Word Processing, Spreadsheet, DataBases, Communication Software, etc. in Specific Computers.3. May provideTechnical Assistance and Training to Systems Users.4. Responds to User inquiries concerning System Operations and troubleshoots Hardware,Software and Operator Problems.5. Recommends or Performs minor corrective actions and refers major Hardware or Softwareproblems to the Vendor's service personnel for their solution.6. Complies with Standard Operating Procedures (SOP) of the Information Systems Function**EXPERIENCE REQUIRED**:1 to 3 Years within Computer Systems Maintenance.