We are looking for an IT professional who wants to create business value by utilizing digital technologies in close partnership with the Smart Infrastructure business.
As an IT partner you should become familiar with the targets, strategy, challenges, and priorities of the business and identify digital opportunities, provide guidance and support to implement digital innovations. You will work with the business on strategic and innovation initiatives and process improvements via the use of technology.
**Focus Activities**
- Manages the relationship with Smart Infrastructure Electrification and Automation (EA) business in Queretaro and serve as the interface between the business and the IT organization.
- Develops Division/Region/function IT strategy and IT budget according to business strategy and alignment with IT governance and impacted CoEs
- Manages ongoing Business relationship management (incl. status and KPI reporting, escalations, budget topics)
- Identifying, evaluating and gathering business needs and determining solutions to business problems and/or options for improving business systems
- Ensuring the effective use of information systems to meet the needs of the business (heavy dependency on SAP capabilities and functions in a manufacturing and logistics setting)
- Providing consultancy for business challenges/situations - proactively engaging and participating in workshops and meetings with business stakeholders to identify where processes can be streamlined, automated or improved through IT tools and technology.
- Ongoing support of development activities and maintenance of tools
- Support BU functions with new process development / enhancement opportunities
- Living the ownership culture by taking responsibility as the IT demand manager for the EA QRO factory
- Support product owner to write user stories and prioritize strategic demands that generate the maximum value and productivity.
- Seek opportunities to extract more value from the existing IT value centers, experts, and services that already exist.
- Promote local ownership and usage of the existing tools through training and documentation.
- Networking across the IT ecosystem to look for opportunities to benchmark best practices, reuse of existing IT services.
- Leverages deep process know how of business process for consultancy of process owner
- Applies Technical Expertise on core technologies
- Leads and oversees business-initiated IT Projects/Change requests and monitors their delivery in quality, time and budget.
- Acts as first point of contact for divisional Business Partner organizations for them to address global demands.
- Drives and coordinates global demands/projects in close collaboration with the regional Business Partner organizations
- Manages internal and external software vendors and service providers, and associated contracts
**Key Partners**
- Key Users
- Customers (Business management)
- Other Service Team members
- Providers
- CYS
- Value Centers
**Measures of success**
- Customer satisfaction
- Standardization and scalability of processes
- Process efficiency and productivity
- KPI
- Budget execution
**Requirements and Competencies**
- Background in technology in a manufacturing setting
- Strong background in SAP functionality in manufacturing and logistics environment
- Strong communication skills, ability to collaborate internally at the factory as well as across cultures (US, Europe)
- Ability to manage, refine, and prioritize multiple demands.
- IT architectural understanding/competencies
- Spanish language required; English language skills required
- Value oriented and result driven
- IT demand engineering proficiency
- Mastering difficult situations and working under time and quality pressure
- At least 5 years of experience in working with business management
- Experience implementing off-the shelf third party solutions
- Understands software development methodologies (SCRUM - Agile)
- Project management experience
- Financial Analysis
- Network and relations, courage and candor, agility, vision and foresight, result oriented
- Collaboration, critical thinking, creativity, executive communication, effective presentations, proactivity
