The IT Business Senior Analyst is an intermediate-level position responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team. The overall objective of this role is to contribute to continuous iterative exploration and investigation of business performance and other measures to gain insight and drive business planning.Responsibilities:Formulate and define systems scope and objectives for complex projects and foster communication between business leaders and ITConsult with users and clients to solve complex system issues/problems through in-depth evaluation of business processes, systems and industry standards and recommends solutionsSupport system change processes from requirements through implementation and provide input based on analysis of informationConsult with business clients to determine system functional specifications and provides user and operational supportIdentify and communicate risks and impacts, considering business implications of the application of technology to the current business environmentAct as advisor or coach to new or lower level analysts and work as a team to achieve business objectives, performing other duties and functions as assignedHas the ability to operate with a limited level of direct supervision. Can exercise independence of judgement and autonomy. Acts as SME to senior stakeholders and /or other team members.Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.Qualifications:5-8 years of relevant experienceExperience in data analysis with intermediate/advanced Microsoft Office Suite skillsProven interpersonal, data analysis, diplomatic, management and prioritization skillsConsistently demonstrate clear and concise written and verbal communicationProven ability to manage multiple activities and build/develop working relationshipsProven self-motivation to take initiative and master new tasks quicklyDemonstrated ability to work under pressure to meet tight deadlines and approach work methodically with attention to detailEducation:Bachelor's degree/University degree or equivalent experienceThis job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.* Experience of working in different project methodologies (including Waterfall and Agile) is preferred* Ability to work with remote teams and remote management* Some project management experience would be an advantage* IMPORTANT: fluent in both English and Spanish------------------------------------------------------Job Family Group: Technology------------------------------------------------------Job Family:Business Analysis / Client Services------------------------------------------------------Time Type:Full time------------------------------------------------------Citi is an equal opportunity and affirmative action employer.Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.View the "EEO is the Law" poster. View the EEO is the Law Supplement.View the EEO Policy Statement.View the Pay Transparency Posting
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