.**Responsibilities**:- Manages a department/group consisting of employees and contractors. Cascades organizational goals and supports progress by encouraging innovation and agility.- Exemplifies Citi's core values and Leadership standards. Executes to the highest ethical standards.- Proactively assesses appropriate solutions and manages risks. Ensures timely escalation and mitigation of risks to avoid impact to project delivery.- Interfaces, influences and negotiates with senior leadership, regional business partners, vendors and any other stakeholders driving implementation initiatives.- Responsible for directing internal and external project related activities to ensure a timely and smooth client implementation process. Identifies areas of process improvement and recommends solutions.- Resolves client escalations and recommends proactive solutions.- Brings experience from prior management roles at Citi or other large financial institutions coupled with deep experience in process/project management.- Able to prioritize multiple projects, closely monitors progress and follows up accordingly. Leverages metrics to evaluate team performance and find optimization opportunities.- Attracts, recruits, retains and nurtures top class talent - manages performance evaluation and talent development cycles in accordance with Citi rules and policies for ratings, compensation, hiring, terminations and other personnel actions.- Performs other duties as assigned**Qualifications**:- 6-10 years of experience- Wide organizational knowledge and cross-functional team work experience to deliver multi-work stream projects. Communication and presentation skills to command senior client and senior internal stakeholder meetings (Steering Committees). Effective Leadership skills; ability to promote teambuilding and develop partnerships with other teams. Ability to analyze and solve complex problems; effective influence skills**Education**:- Bachelors/University degree, Master's degree preferredThis job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.Full lifecycle software development skills: requirements, design, development, validation, implementation, and supportExperience in financial regulatory guidelines.Basic knowledge of banking and financial industry practices and standards -Ability to work independently and within a global teamAbility to work on multiple parallel deliverablesExperience with a custom express> It framework deployment and its scheduling tasksStrong Project and people management skills and proven delivery of multiple projects