It Coordinator

Descripción y detalle de las actividadesBe a trusted IT partner and adviser to the business.Using a predefined resolution framework, develop and apply IT knowledge skills to resolve and respond to customer issues and deliver solutions quickly and effectively.Have basic functional knowledge and documentation of IT systems (Microsoft, LAN/WLAN, Account Management, Endpoints, Printing, Directory Management, Site Infrastructure).Act as a resolution escalation point for peers and customers.Create technical documentation around new and established processes and procedures.Experiencia y requisitosCollege diploma or university degree in the field of IT.4 – 5 Years in an IT Position.Strong technical knowledge of IT.Experience with Microsoft Suite (Excel, Word, PowerPoint).Experience with ITSM/ITIL applications (ServiceNow).Superior written and oral communication skills (Spanish/English).Strong technical documentation skills (Spanish/English).Número de vacantes: 1Área: Informática/Sistemas/TI/Programación/SoftwareContrato: PermanenteModalidad: PresencialTurno: DiurnoJornada: Tiempo CompletoEstudios: Carrera con título profesionalInglés: Hablado: 90%, Escrito: 90%Disponibilidad p. viajar: Si#J-18808-Ljbffr