It Intern (Student)

STUDENTS (UACJ, UTCJ, ITCJ, Tecmilenio, Universidad Vizcaya de las Americas)1 year or more to graduate.
**SECTION I**: GENERAL SUMMARYBRP offers a career opportunity as Service Desk Agent; customer oriented, goodcollaboration with teammates, to learn working with multi-functional teams, problem solving and analytical mindset.
**SECTION II**: EXPERIENCE AND EDUCATION- Computer Sciense eduation technical or bachelor degree- 0-1 years of experience configuring, troubleshooting computers, printers and scanners- English (Speaking 40%, Writing 70%, Reading 90%)**SECTION III**: KNOWLEDGE, SKILLS AND CERTIFICATIONS- User and a services-oriented (make our culture unique, use our values: Passion, Drive, Ingenuity, Trust)- Good teammate (attend meetings, collaborate, Maintain good relationship with colleagues)- Multi-tasking- Computer troubleshooting- Availability to work on the day shift,- Follow communication protocols and IT operational model- Punctuality**SECTION IV**: MAIN TASKS AND RESPONSIBILITIES- Regular end user support (Professionals)- End user equipment configuration and installation- Microsoft Office Suite- Google Workspace Office Suite- Google Meets hardware support- Wireless connectivity