.Your role at BaxterThis is where my expertise drives business innovationAs the Manager of IT Collaborations and Workplace Solutions, you will be responsible for planning, directing, and executing strategies for a team tasked with leading IT Collaboration and workplace solutions and tools. Responsible for connecting the business internally and externally across our Global organization. This pivotal role involves providing direct management to a team of professionals, encompassing mentoring, performance management, and staffing.What you'll be doingOversees support and planning for detailed ongoing requirements for Microsoft 365 implementation.Support workspace solutions, including all meeting solutions such as meeting rooms and large event rooms (virtual and physical).Accountable on supporting & monitoring email system; performs quality and spot checks of system performance.Contract management experience managing license usage, license budget, and mission critical support contracts, etc.Experience and exposure in Global Corporate strategies with close alignment with BRMs and MRMs.Lead negotiations with internal and external (vendor) parties for global collaboration tools.Understands and assures conformance to ITL SLA and MSP management.May participate in or manage quality assessments of internal operations and suppliers to analyze compliance and assess risk.Identifies and manages continuous improvement projects with the objective of achieving quality, reliability and cost improvements.Develops budget for a section or department and ensures adherence to the budget.Manages the coaching, training and development of subordinates.Learn, understand and apply rigorous quality standards, Standard Operating Procedures (SOPs) and Current Good Manufacturing Practices (cGMP).Ensure IT audits are completed without any repeated findings or concerns.Act as critical issue point when required for the coordination with GIT, functional groups and outside vendors/contractors of the troubleshooting and resolution of sophisticated issues.Build and maintain positive relationships with business users, senior leaders and functions such as (but not limited to) Finance, Legal, HR and Procurement.Manage IT budgets for the Hub region and performance against plan.In collaboration with Legal manage IT contracts (draft, signature, renewal and termination).Oversees Messaging & Collaboration Engineers that provide technical expertise and recommendations for configuration management and IT applications in response to projects and business needs.Understands Identity management for multiple applications and sub-systems in relationship to user provisioning and de-provisioning processes.What you'll bringBachelor's degree in computer science or equivalent experience.10+ years of IT infrastructure management experience.Office 365 (SharePoint, Exchange Online, Teams)