Within the Enterprise Cloud Services organization, our Project & Program Office is focused on the best in class project execution to accelerate S/4 HANA cloud adoption in the market. The Project Office manages the planning and implementation, owns the escalation management during planned project activities too. The Project Lead will work in Enterprise Cloud Services accounts in LAC.
The Project & Program Office Organization has the following priorities:
· Build and operate a world-class, efficient and reliable organization to support our customers' journey toward their next-generation business
· Help SAP customers realize the innovation power of SAP HANA and the SAP Cloud on a continuous basis
· Accelerate innovations to the S/4 HANA platform
· Manage system landscape provisioning, application installations, upgrades and migrations
· Perform project management for all ECS Delivery Projects
· Act as the main interface to the customer project team to ensure effective communication
These priorities are transferred into the Project & Program Office Organization in order to support the accelerated SAP HANA growth and adoption goals, and to ensure that SAP customers have an effective & secure way to move into the ECS Managed Cloud.
In order to increase our delivery strength, the Project & Program Office Organization requires talented, hands-on experts in application and technology areas, ideally candidates who are interested in the combination of these areas.
EXPECTATIONS AND TASKS
· Act as key contact for all topics around ECS onboarding phase, ensure a successful landscape transition into SAP RISE.
· Collaborate with extended teams (commercial, operations, product support, among others) to onboard customers into the cloud
· The Project Lead manages the provisioning and upgrades of system landscapes in the ECS Private Cloud
· Ability to work under pressure and constantly add value to customer and within organization
EDUCATION AND QUALIFICATIONS / SKILLS AND COMPETENCIES Required skills
· Demonstrate IT Project Management Competences
· Strong business acumen plus technology/solution background
· Process affinity and strong process orientations
· Profound IT backend technology experience
· Experience in performing system owner related tasks
· Experience in working with cross-cultural teams or individuals
· Experience in working with cross-functional teams
· Actively manage project escalations
· Experience in managing SAP release upgrades
· May be required to work on weekends, off-hours, flexibility is a must
· Proactive teamwork is a must
· Bachelor's degree or higher in one of the following areas: Computer Science, Engineering, Information Management.
· Professional experience in managing/ running landscape provisioning, installation, migration and upgrades and minimum 3 years of experience in a customer facing role with excellent command on de-escalating critical situations
Preferred skills
· Good understanding of SAP Cloud solutions
· SAP Basis Lead with strong knowledge and hands on experience (desirable)
· Network knowledge related to Hyperscalers such as Google, AWS, Azure (desirable)
· Datacenter migration experience (desirable)
WORK EXPERIENCE
· Strong professional experience in managing / running landscape provisioning, installation, migration and upgrades, and minimum 3 years of experience in a customer facing role with excellent command of de-escalating critical situations
LANGUAGE SKILLS
· English (advanced/fluent written and spoken)
SAP'S DIVERSITY COMMITMENT
To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.
SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: ******
Successful candidates might be required to undergo a background verification with an external vendor.
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy .
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