.The IT Quality Group Manager is accountable for management of complex/critical/large professional disciplinary areas.
Leads and directs a team of professionals.
Requires a comprehensive understanding of multiple areas within a function and how they interact in order to achieve the objectives of the function.
Applies in-depth understanding of the business impact of technical contributions.
Strong commercial awareness is a necessity.
Generally accountable for delivery of a full range of services to one or more businesses/ geographic regions.
Excellent communication skills required in order to negotiate internally, often at a senior level.
Some external communication may be necessary.
Accountable for the end results of an area.
Exercises control over resources, policy formulation and planning.
Primarily affects a sub-function.
Involved in short- to medium-term planning of actions and resources for own area.
Full management responsibility of a team or multiple teams, including management of people, budget and planning, to include performance evaluation, compensation, hiring, disciplinary actions and terminations and budget approval.
**Responsibilities**:- Software quality assurance testing.- Leads and directs a team of professionals.- Requires a comprehensive understanding of multiple areas within a function and how they interact in order to achieve the objectives of the function.- Applies in-depth understanding of the business impact of technical contributions.- Accounts for delivery of a full range of services to one or more businesses/ geographic regions.- Deals with complex and variable issues with substantial potential impact.- Ensures the IT organization is defining and implementing its IT Quality control plans to meet business strategy and goals.- Drives innovative quality strategies that support technological change.- Analyzes trends at an organizational level to improve processes; follows and analyzes industry trends.- Develops and implements methods for cost, effort and milestones of IT Quality activities.- Exhibits in-depth understanding of concepts and procedures within own area and basic knowledge of these elements in other areas.- Requires in-depth understanding of how IT Quality integrates within overall technology and has commercial awareness.- Evaluates subordinates' performance and makes decisions on pay increases, promotions, terminations, etc.- Uses evaluative judgment in complicated or novel situations; uses multiple sources of information.- Impacts IT Quality through planning, finances/budget, end results and setting policies.- Requires excellent communication skills to negotiate with others at a senior level; may communicate with external parties.- Manages a team that will handle Defect Management, conduct sanity checks post deployment, defect QC and documentation.- Performs other duties and functions as assigned