**COMPANY BACKGROUND**Founded in 1957, Superior Industries has grown to become one of the largest light vehicle aluminumwheel suppliers in the world. A full-service provider, Superior offers a comprehensive portfolio ofproducts with the largest manufacturing capacity of wheels in North America. Headquartered inSouthfield, MI, Superior operates eight manufacturing facilities and employs approximately 7,600people in North America and Europe. For over 60 years, the company has delivered innovative andquality products. Superior has the expertise and technology to deliver the latest trends and finishvarieties. As a leading producer, Superior continues to pioneer innovative light weighting and finishingtechnologies to meet their customer's needs. Traded on the New York Stock Exchange (NTSE: SUP),Superior Industries had 2021 annual revenues of approximately $1.385 billion.**Education**:Bachelor´s degree in Informatics, Systems Engineering or related field.**Requirements**:- 2 years experience in bilingual customer care over the phone on a call center and in technical support or related activities.- At least 1 year experience in IT Asset management.- English advanced level**Knowledge**:- Windows platforms versions 7, XP,10,11 2008/2012 server, domain oriented.- Remote access tools (UltraVNC, RealVNC, TeamViewer, Remote Desktop Services (RDS), Microsoft Teams).- Customer care over the phone- IT Asset management including CMDB, Assets inventories, etc.**Skills**:- Self-directed- Customer service oriented- Goals oriented and team work- Interpersonal and communicating skills throughout the different levels in the company ideally with experience dealing with different locations and time zones.- Experience: customer care, problem resolution, conflict management, communication skills over the phone and multitasking skills.**Competencies**:- Effective Communicator- Interacting with People at Different Levels- Job Knowledge- Results Driven- Critical Thinking