.IT Solution Delivery and Applications ManagerThe IT Solution Delivery and Applications Manager is responsible for orchestrating the entire lifecycle of IT solutions and applications, with a strong focus on enabling a seamless omnichannel retail experience and driving digital transformation at Sephora. This role entails leading and empowering a team of technical leads, fostering collaboration and innovation across diverse domains, including retail, omnichannel, e-commerce, and digital platforms. The Manager will champion project execution, system integration, vendor management, and application optimization, ensuring alignment with business objectives and maximizing the value of IT investments.Key Responsibilities:Leadership and Team Development:Inspire and EmpowerSolution Delivery and Project Management:Orchestrate Project Execution: Oversee the entire project lifecycle, from initiation to deployment and support.Drive Complex Projects: Lead the planning, execution, and delivery of complex IT projects across various domains.Mitigate Risks and Challenges: Proactively manage project risks, issues, and dependencies, implementing effective mitigation actions and ensuring successful project outcomes.Ensure Transparency: Track and report project progress to stakeholders, providing regular updates and highlighting key performance indicators.Application Management and Optimization:Ensure Application Performance: Ensure critical business applications, including those supporting retail, omnichannel, e-commerce, and digital operations, are maintained, supported, and continuously optimized to meet evolving business needs.Manage Application Lifecycle.Drive Continuous Improvement: Evaluate and continuously improve the efficiency and effectiveness of information systems and processes.System Integration:Enable Seamless Integration: Oversee the design and implementation of seamless integrations between various systems (e.G., OMS, POS, CRM, ERP, e-commerce platforms, payment gateways), ensuring data integrity and a unified omnichannel experience.Build Strategic Partnerships: Manage relationships with technology vendors and service providers, ensuring adherence to SLAs, and timely delivery of solutions.Planning and Innovation:Shape IT Roadmap: Contribute to the development of the IT roadmap, aligning IT initiatives with the overall business strategy.Identify Opportunities: Identify and evaluate global technology solutions.Promote Security: Define, promote, and maintain local, updated, documented, and mature architecture ecosystems that prioritize security and data protection.Qualifications:Education: Bachelor's degree in Computer Science, Information Technology, or related field.Experience:7+ years of experience in IT, with a proven track record in leading technical teams and delivering IT solutions within a large retail or e-commerce environment