It Specialist I

**HARMAN DE MEXICO*-**

**Solicita**:
**IT Specialist I**

**Descripción y Requisitos**

**Requirements**:

- 3 years of experience supporting companies with more than 30 physical and virtual Windows servers
- 1 - 2 years of experience in supporting transnational companies.
- Experience for negotiation with suppliers for 1 - 2 years.
- Proven experience for the development and execution of the data center's technological renewal strategy.
- Professional career related to information technologies.
- SAP Knowledge
- English 90%

**Responsibilities**:

- Ability to interact and resolve the technical computer issues and Services related to EUC Devices with good customer-oriented service to Harman employees
- Break/Fix Activities - Resolve Incidents and Problems associated with End User Computing Devices, provide Break/Fix support, advice and assistance to employees
- The Support Specialists is responsible for resolving all Incidents and Problems associated with failure or degradation of Services related to EUC Devices.
- Hands & Eyes Support for servers, routers, switches.
Basic understanding of networking and ability to support remote network team to troubleshoot devices
- Basic printer support, Basic VOiP equipment, Support for mobile devices
- Install and troubleshoot the VPN client like the Cisco connect.
Webex, Jabber installation and troubleshooting.
- Installation, configuration and troubleshooting Desktop + laptop, hardware and software like Windows, Linux and scanner, printer, fax, VOIP phones

Puesto: Especialista**Información Adicional**
- Tipo de contrato: Permanente- Salario: Negociable
- Pais: MEXICO
- Estado o Region: Chihuahua
- Ciudad: Ciudad Juarez