Who We areBairesDev is proud to be the fastest-growing company in America. With people in five continents and world-class clients, we are only as strong as the multicultural teams at the heart of our business. To consistently deliver the highest quality solutions to our clients, we only hire the Top 1% of the best talents and nurture their professional growth on exciting projects.About the Role:We are looking for an IT Support Analyst to join our internal Help Desk team and provide technical support and advice to IT users. This is an excellent opportunity to be one of the key members of our Engineering team and position yourself for unique career growth opportunities.What You'll Do:- Computer troubleshooting.- Hardware purchase.- Building security cards administration.- General office and hardware maintenance.You must have:- 1+ years of experience in similar positions in a company that has an internal Help Desk.- Experience with Windows 10, Mac OS, Android, AWS, Networking.- Excellent verbal and written communication skills; interpersonal and presentation skills.- Organized and detail-oriented.- Proven ability to work in a team and independently.- Ability to work on multiple projects simultaneously with effective delivery.How we do make your work (and your life) easier:- 100% remote work.- Hardware setup for you to work from home.- Flexible hours - make your schedule.- Paid parental leave, vacation & holidays.- Diverse and multicultural work environment.- An innovative environment with the structure and resources of a leading multinational.- Excellent compensation — well above the market average.- Here you can grow at the speed of your learning curve.Our people work remotely but with a consistent and robust culture that promotes diversity and teamwork. To continue being the leading software development company in Latin America, we want to ensure that every BairesDev member gets the best growth and professional development opportunities in a diverse, welcoming, and innovative environment.Every BairesDev team member brings something unique to our company.