It Support Engineer - Corporate Functions

**_ Responsibilities: _**
- Applies technical knowledge to operate and administer infrastructure or software platforms and user groups of moderate complexity. Resolves technical issues of moderate complexity within a given technical area. Partners with members of a given team or other IT teams as appropriate. Identifies potential escalations and proactively alerts management.
- Provides solutions to prevent problems from occurring in area of responsibility including patch management. Reviews, implements and verifies changes/solutions of medium complexity and risk. Ensures configuration management database entries are complete and accurate.

**_ Education and Experience Required: _**
- Bachelor's degree in Management Information SystemsComputer Science or equivalent experience and a minimum of 2 years of related experience or a Master's degree and up to two years of experience.

**_ Knowledge and Skills: _**
- Basic skills in scripting andor programming language. Knowledge and experience with Information Technology Infrastructure Library (ITIL) reference model.
- Strong initiative, problem solving, priority setting, and collaboration skills. Good organizational and analytical skills. Exhibits a high level of initiative and integrity. Possess creative ability, credibility and self confidence.