It Support Enginner

ObjectivesEvaluate, participate and improve the resolution processes of technological incidents originated in and by the users.Monitor the IT infrastructure and respond proactively to the events that arise, as well as document and feed the incidents, requests and solutions database in order to improve the experience of our end users.IT support, 6 months or moreSupport through remote access softwareTroubleshooting 3rd party software and servicesBuild, maintain and troubleshoot computersBuild, maintain and troubleshoot CCTV systemsBuild, maintain and troubleshoot access control systemsCreate and troubleshoot network cabling solutionsRough understanding of TCP/IP protocolsRough understanding of VPN models.Skills.Communication, Listen, discuss and mediateTime management.Self organizedWork ethics. Aligned with company valuesCreative and proactive. Disruptive solving thinkingAttention to details. Active and patient listenerAdaptability. Build yourself from new requirements.Tipo de puesto: Tiempo completo, Por tiempo indeterminadoSalario: $14,000.00 - $15,000.00 al mesHorario:- Turno de 8 horasPago complementario:- Bono de productividadIdioma:- Inglés (Deseable)