It Support Specialist

**About us****Tools that are used on this project**:- CRM, Outlook, GTM, Team Viewer**Essential job duties and responsibilities**- Work with website tools, set up exchange data feeds between internally and with 3-rd parties, work with other modules of the system**Essential requirements**- Advanced PC user,- Experience in creating websites or working with website tools and platforms,- Willing to work night shifts,- Fluent in English**The following will be an advantage**- Experience in QA, support, related fields course certificates, technical background,- Knowledge of HTML/CSS, experience in working with specifications- Result-oriented mindset, willing to learn and knowing how to do it, high level of self-organization**Required Skills**:- Active, pushing, multitasking, easy-going- Responsible, observant, understand the role and place of support team in the company structure (or be willing to learn this)- Smart, curious, willing to know something new, to get to the bottom of everything- Must be able to see the structure of everything and know how to plan action on every level of any structure (it's needed for writing tasks and creating a plan for investigation)- Be willing to work and be a team player- Must understand that this is the first line in communication with clients, that it has a lot of stress, situations with unhappy clients, routing work but still love it.