.**IT Support Specialist****Monterrey, Nuevo Leon****A**bou**t Optimas**:Optimas is a global distributor of integrated supply chain solutions, and engineering support focused on delivering fasteners, components, industrial and safety supplies to our diverse customers around the world. Our local, on- the-ground teams understand the nuances of every community we serve. This allows us to adapt with our customers and partners as needs evolve, leveraging our footprint to remain at your side while providing a highly personalized level of service and support no matter where you find yourself around the globe.To learn more about our company, please visit our website** **h**tt**p**:/**/**w**ww.**op**t**i**m**as**.**co**m**/****P**os**iti**o**n overview**:**Jo**b description**We are looking for an **IT Support Specialist** that will manage, install and maintain computer equipment, as well as systems aiming for the highest functionality. You will also "train" users of the systems to make appropriate and safe usage of the IT infrastructure.**M**a**i**n Responsibilities**- Set up workstations with computers and necessary peripheral devices (routers, printers etc.)- Check computer hardware (monitors, mouses, keyboards etc.) to ensure functionality- Install and configure appropriate software and functions according to specifications- Install local network equipment- Ensure security and privacy of networks and computer systems- Review security logs in client operating systems and EDR engines, and report incidents to the Security team- Make sure all users finish and understand the global security training- Provide orientation and guidance to users on how to operate new software and computer equipment- Organize and schedule upgrades and maintenance without deterring others from completing their work- Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.)- Maintain records/logs of repairs and fixes and maintenance schedule- Identify computer or network equipment shortages and place orders**Q**ua**li**f**i**ca**ti**on**s**- Proven experience as IT Technician or relevant position- Excellent diagnostic and problem-solving skills- Excellent communication ability- English-Spanish Reading/Speaking- Outstanding organizational and time-management skills- Understanding of diverse computer systems and networks- Good knowledge of internet security and data privacy principles- Degree in Computer Science, engineering or relevant field**C**o**m**pensa**ti**on**:At Optimas we believe in having a competitive compensation scheme to motivate and retain our employees. More information will be given throughout the process.Optimas OE Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability or genetics