It Support Specialist

Global automotive company located in Puerto Interior Silao

It's looking for your experience and talent as

Position: IT Support Specialist

DENSO is a global automotive manufacturing company. Everything we do is based on our philosophy: "Contributing to a better world by creating joint values with a vision for the future".

Profile
- Bachelor's degree in IT, Systems or related.
- Fluent English. (required)
- 1-3 years of experience in a similar position.
- Office 365 (Mandatory Excel Domain)
- Strong verbal and written communication skills.
- Experience working as an IT help desk technician or in a similar customer support role.
- VISA / Passport requiredResponsibilities
- Walk customers step-by-step through the problem-solving process
- Help with escalating hardware and software issues to the appropriate team to ensure a satisfactory solution has been reached.
- Follow up with customers to ensure satisfactory service
- Communicate customer feedback to the appropriate internal team members

Our Company offers:

- Growth and development.
- Benefits above law.
- Global company experience.Place to work: Silao, Guanajuato.