Join Amcor and you can be part of the team that makes the packaging of the future better for people and our planet.Here at Amcor, we work together every day to make a positive impact on the lives of millions of people across the globe by providing packaging for essential products, including food, beverages, pharmaceutical, medical, home and personal care. We are sustainability leaders in our industry, and we were the first global packaging company to commit to making all our products recyclable or reusable by 2025. In addition, our products play a vital role in a circular economy as we are working toward 30% recycled material across our portfolio by 2030, and we are one of few packaging companies committed to using science-based targets and achieving net zero emissions by 2050.We are always looking for talented and passionate individuals who are motivated to make a difference. Working at Amcor means you will have a unique opportunity to be a part of an organization that is committed to innovating and driving new solutions to create more sustainable packaging solutions.The SAP Basis Analyst III is a technical role with global responsibilities for the availability, performance, and maintenance of mission-critical applications. This individual will be responsible for collaborating with Infrastructure, Security, and Applications teams to proactively ensure applications are sized appropriately, secure, and in a supported state according to regular maintenance cycles.The IT Technical Specialist III role is to maintain overall application performance and system stability while supporting business initiatives for Application Lifecycle Management such as installations and patching, refreshes, and landscape configuration.Key Job AccountabilitiesAct as Subject Matter Expert for architecture, security, and support processes in the SAP Basis area.Accountable for system support of deployment activities according to project timelines.Identification and promotion of software and processes in alignment with Amcor needs.Change agent for processes in support of maximum planned application availability.Provide input to annual support budget.Support IT goals and objectives.Recommend and develop support processes that utilize standard Amcor applications for proactive application monitoring.Drive awareness of deployed application roadmaps in coordination with Global Application teams.Ensure Change Control processes are followed.Manage complex troubleshooting and the use of root cause analysis for continuous improvement.Develop strategic technology opportunities that enhance the Amcor user experience through higher efficiency, availability, or usability.Responsible for Data Archiving execution.Provide Architecture strategy (On-Premise/Cloud, OS, Database) according to Amcor objectives and Financial Analysis.Design and publish monthly Metrics dashboard. Provide results and any corrective action plans to IT Leadership.Mentor as a senior technical resource for IT Technical Specialist I while training teammates.Design and test Disaster Recovery processes according to IT objectives.Qualifications/RequirementsEducation and CertificationsBachelor's degree in MIS, Computer Science, or equivalent work experience.SAP Netweaver certification is a plus.Related Certifications to SAP are a plus.Cloud knowledge and certification is a plus.Job Specific RequirementsExperience supporting systems within a manufacturing environment is a plus.10+ years of experience in SAP BASIS administration, 24/7 environment covering large global teams.10+ years of experience administering Microsoft SQL Server or Oracle. SAP HANA is a plus.10+ years of work experience in IT, including software development (SDLC) & Project Management experience.OpenText integration and administration with SAP.SAP MII knowledge is a plus.SAP Cloud portfolio (SAC, Concur, Cloud ALM, SAP HANA Cloud, SAP ECS, etc.) is a plus.#LI- Remote
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