DescripciónAcerca de la empresaProvides 24x7x365 Level 1 and Level 2 systems analysis and support to users globally. Works independently to creatively diagnose and resolve enterprise hardware, software and network issues and engages and manages technology vendors as needed to do so. Assists in analyzing, designing, developing, implementing, documenting and supporting enterprise technology through all phases of the systems development lifecycle. Leads small to mid-size projects and/or serves as a technical project resource on larger projects.Requisitos el puestoRequired Degree:Bachelor's degree or equivalent in a.Years of Importante empresa:2-4 yearsFor Management Level Jobs Enter the years of management Importante empresa requiredFluent english levelPrincipales responsabilidades del puestoTechnology Support- Responds to user raised incidents concerning hardware, software and network technology support 24x7x365.- Participates in all activities related to technical support which includes, but isnot limited to, researching technical issues, resolving technical issues, managing 3rd party technology support vendors.- Executes to service level agreements identified by the business units..- Escalates complex issues to more experienced IT staff.Enterprise Systems- Configures and deploys enterprise hardware, software and network systems provided by the nction.- Designs, develops, analyzes, documents, maintains, administers and/or supports enterprise hardware, software and network systems.- Indentifies and implements related process improvements and automations.Desktop ApplicationsPrestaciones y beneficios adicionalesFondo de ahorroVales de despensaSeguro de vidaSeguro de gastos medicos MayoresCategorías: Tecnologías de la Información - SistemasSoporte técnicoID:14731436Reportar Vacante