.
**Business environment**At HP, we believe in the power of ideas.
Our vision is to create technology that makes life better for everyone, everywhere - every person, every organization, and every community around the globe.
This motivates us - inspires us - to do what we do.
To invent, and to reinvent.
To engineer experiences that amazes.
We are looking for those who are insatiably curious, able to work across borders and without limits, and who possess the passion to help shape the future of sustainable and ethically made products and services.Sustainable Impact is at the heart of HP's reinvention journey - fueling our innovation, growth, and strengthening our business for the long-term.
Our aspiration is to make HP the world's most sustainable and just technology company.The ITAD (Information Technology Asset disposition) operations team in the WW Returns and Takeback Operations organization, is responsible for designing, implementing, and managing the process of securing data, refurbishing and recycling devices, reselling and recovery devices of used HP and Non- HP products.
We manage our programs and processes on a day-to-day basis to ensure they meet HP's legal and environmental obligations, quality, cost goals, and the needs of our customers.
We are also responsible for developing and driving plans for continuous improvement, re-engineering our network and processes, and selecting the best suppliers and partners in the market to work with.The ITAD Operations Manager's main responsibilities will be to lead the global team of Supply Chain professionals who manage the ITAD customer facing program and E2E quote for buying used devices.
You will set the vision and drive business model strategies that enable market access and enhance the perception of HP products in the secondhand market.
You will drive and lead the continuous improvement of the processes and system to exceed customer expectations and drive business success for HP.
You will need to be comfortable with both strategic and tactical focus areas while coaching your employees towards success.
You will evaluate and analyze regulatory and home & office customer insights that can inform future product and business model designs and influence business partners to act and make investments.Accountabilities include, but are not limited to:- Be the primary voice for ITAD Operations with Renew Leadership.- Shape business model, technology development and customer value proposition evolution.- Engage with customers, sales and channel partners to differentiate HP ITAD- Ensure that safe, legally compliant asset disposition and cost-effectively deliver on customer value proposition in our markets.- Lead and support the development and improvement of ITAD Operations processes and tools, establishing new capabilities and driving continuous improvement in the quality and efficiency of team operations