**Avance en su carrera en Ball, líder mundial en la fabricación de envases de aluminio sostenibles. ¡Logre cosas extraordinarias cuando se una a nuestro equipo y marque la diferencia en su desarrollo profesional, la comunidad y en todo el mundo!**
**Primary purpose of the position**:
**Essential Responsible Areas**:
- Administer and support complex environments including core infrastructure tools and technologies.
- Review monitoring, capacity and configuration management of complex technologies, ensuring acceptable performance and adherence to all defined service level agreements.
- Administer systems and/or networking in a large corporate environment with multiple global locations and 15k+ user base.
- Perform all duties within ITIL best practices guidelines for Incident, Change, Request, and Problem.
- Adhere to all security best practices, and governance and compliance laws such as HIPAA, SOX, GDPR, etc.
- Defines detailed specifications, in compliance with the operations architecture (which include infrastructure and security), to solve complex, business problems.
- Tunes the infrastructure operating environment parameters to ensure the efficient use of existing resources.
- Suggests improvements to optimize the current environment with tools for efficient turnaround.
- Performs hands-on administration tasks including installation of infrastructure management tools, configuration of technical environment, backup configuration and recovery.
- Demonstrates initiative in resolving problems, balancing conflicting requirements in partnership with others.
- Provides Tier 2 (infrastructure) support. Follows support escalation processes as defined.
- Creates and maintains standard operating procedures and other necessary documentation.
**Professional & Education Qualification**:
- Broad training in a related field usually acquired through college level education.
- Bachelor degree in relevant field preferred.
- Job related experience for 3+ years minimum. 3+ years administration experience implementing solutions for complex infrastructure systems supporting business processes.
- Experience in driving technology solutions in a large corporate environment with multiple domains and 15k+ user base.
- Proven experience with hands-on infrastructure administration tasks including implementation of approved standard technologies, daily maintenance and support of production environments, automation of repeatable tasks, troubleshooting, post-mortem of critical incidents, and configuration/support of backup and recovery solutions.
**Skills**:
- Proven focus in metrics-driven delivery: defining Service Level Agreements (SLAs), monitoring SLAs, enhancing environment to meet SLAs.
- Ability to participate with functional counterparts within the organization and through all stages of planning and development of program objectives; including directing and allocating the department's resources, timing, etc., needed to assure program(s) completion.
- Must be able to handle sensitive related and proprietary information in a confidential manner.
**Languages**:
- English
**Ball Corporation es un empleador que ofrece igualdad de oportunidades. Alentamos activamente las solicitudes de todos, independientemente de su género, edad, etnia, religión, habilidad u orientación.**
Cuando te unes a Ball, perteneces a un equipo de más de 22 000 miembros en todo el mundo. Nuestros productos van desde latas, vasos y botellas de aerosol de aluminio infinitamente reciclables hasta soluciones aeroespaciales que permiten a nuestros clientes tener una comprensión más profunda de nuestro planeta y el universo.
Cada uno de nosotros tiene un profundo compromiso con la diversidad y la inclusión, que es la base de nuestra cultura de pertenencia.
Todos en Ball están marcando la diferencia al hacer lo que amamos. Porque lo que creamos puede cambiar, pero lo que siempre haremos es la diferencia
Tenga en cuenta que el título del trabajo anunciado puede variar del título del trabajo en el contrato debido a la estructura local del título del trabajo y los sistemas globales de recursos humanos.
No agencias por favor.
