Presales Engineer – Immersive Experiences Welcome to the exciting 'Immersive Experiences' (IX) Business Unit.
This is the organization that unleashes the creative power of technology to fuel immersive entertainment experiences.
We are looking for an enthusiastic Presales Engineer to join our Presales team.
We are looking for senior candidates with a strong skillset.
You would become part of a global presales team and would focus on the Latin America (LATAM) market with a focus Brazil and Mexico.
You are responsible to support the LATAM sales organisation and the partners/customers with expert know-how on the Barco Projection and Image Processing suite through training, demonstrations, designs, and technical expertise.
You will support the conversations throughout the customer and consultant journey and focus your efforts on sales colleagues and customers involved in both Events and Fixed Installations (themed entertainment, projection mapping, experience centers, cruise lines, … ).
Involvement in Simulation and Virtual reality segments is a possibility as well.
Key responsibilities • As a Presales engineer you support the LATAM sales team with answers to technical and commercial "specialist" questions.
You are the go-to person for product specifications, configurations, application and performance.
• You interface regularly with the sales team or accompany them on customer visits to understand the customer/partner needs.
• You translate customer requirements towards a technical solution/design leveraging your product expertise.
You use 3D CAD tools to design, visualize and deploy AV systems.• You are able to propose and communicate the solution to the customer.• You are able to customize and deliver product presentations and trainings to our customers, partners and consultants.• You support the sales teams in trade-shows, product demos, shoot-outs & the sales process by taking ownership of the best practice in setup.• You collect insights and feedback on our products from customers and partners and feed them back to the product managers and R&D teams.• You lend your expertise where-ever required to ensure a high-quality customer experience (e.g.
occasional field intervention, operational follow up of demo material flows, …)• You report to the Global Presales Manager and provide structured updates on your efforts.
We are looking for a new colleague who... • Is based in Brazil or Mexico.• Has a degree in Engineering or equivalent.• Experience in a similar job / role is an advantage.• Has a customer first mentality (both for internal as external customers).
• Has affinity with technical aspects of a product range and willing to learn• Experience in creating 3D design and video animation is an advantage.• Has a commercial mind-set and is a problem solver• Has excellent presentation and communications skills (oral & written).
• Is a real team player and you are good at interacting with sales, service and product management• Is flexible - willing to travel frequently in the region• Communicates fluently in English, Portuguese Spanish.
