Job SummarySupport the globalization of business through leading and coordinating the standardization of systems, procedures and policies across all of the Jabil Engineering development sites world-wide. Ensure that current and future quality design and proto manufacturing systems meet and/or exceed customer design requirements and all regulatory requirements. Review and promote improvement in customer metrics to ensure customer satisfaction both external and internal. Act as a liaison between Jabil Engineering design sites for design projects during development and release to production facility, including providing and assuring input into transfer plans and project schedules, supporting design team, data and knowledge transfer activities and participating in launch activities as needed. Make sure that all projects are following the defined requirements inclusive of PCP and that Dash boards are reviewed accordingly. Provide support and technical assistance to new Design facilities and/or production startups. Provide mentoring and technical assistance to your direct reports and Jabil site Quality Managers and staff. Assume travel international and/or domestic as appropriate visiting customers, and presenting engineering NPI verification and validation capabilities requested by BU or from Executive management as appropriate.Essential Duties And ResponsibilitiesBusiness Strategy and Direction:Know and understand the Corporate strategic directions as it relates to goals and objectives and tie them to the Engineering Quality Manager goals and objectives.Define, develop and implement a Quality strategy which meets and contributes to the Corporate Quality requirements and strategic directions related to compliance and certification requirements.Develop an understanding of the workcell business strategy as it pertains to Engineering design initiative and develop Quality requirements that meet and exceed expectations.Provide regular updates to the engineering development executive management and work cross functionally with all functional managers as appropriate to solicit new design wins on the execution of the strategy.Cost Management:Identify creative ways to reduce cost by streamlining processes and systems.Evaluate, implement and utilize tools to monitor departmental cost and cost trends, striving continuously to improve value and improve infrastructure for monitoring key goals and objectives.Provide feedback on quality initiatives to peers on cost and cost trends.Forecast Development and Accuracy:Prepare timely forecasts for the department.Compare forward forecast results to historical actual results for trend assessment and analysis.Technical Management ResponsibilitiesLead and coordinate the standardization of systems, procedures and practices across all of the Jabil workcells.Ensure that current and future quality and manufacturing systems meet and/or exceed customer and regulatory requirement.Review and promote improvement in customer metrics to ensure customer satisfaction.Act as a liaison between Jabil engineering sites for program transfers including providing input into transfer plans and timelines.Provide support and technical assistance to new facility and/or development startups.Provide mentoring and technical assistance to direct reports and Jabil engineering site Quality Managers and staff.Ensure all sensitive and confidential information is handled appropriately.Adhere to all safety and health rules and regulations associated with this position and as directed by supervisor.Comply and follow all procedures within the company security policy.Job QualificationsKNOWLEDGE REQUIREMENTSAdvanced PC skills, including training and knowledge of Jabil's software packages in an integrated system such as SAP.Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.Ability to write reports, business correspondence, and procedure manuals.Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.Ability to work with mathematical concepts such as probability and statistical inference.Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.Essential Skills, Abilities And Example Behavior(s)DELEGATE: Able to clearly assign responsibility and authority for tasks to appropriately selected individuals or teams.HIRE TALENTED STAFF: Able to recruit and hire the best people available for permanent or temporary assignments.ORGANIZE: Able to assemble appropriate resources to get things done.PLAN: Able to develop short- and long-term operational and/or financial plans that are appropriately comprehensive, realistic, and effective in achieving goals.LISTEN: Able to actively listen and convey understanding of the comments and questions of others.SPEAK COMPETENTLY: Able to speak clearly and concisely.PRESENT SKILLFULLY: Able to prepare and deliver clear, effective, and professional presentations.WRITE PROFICIENTLY: Able to convey information clearly and effectively through both formal and informal documents.BUILD EFFECTIVE TEAMS: Able to promote team cohesiveness, cooperation and effectiveness.ACT WITH INTEGRITY: Able to demonstrate uncompromising adherence to ethical principles.BE ANALYTICAL: Able to effectively gather all relevant information.Education & Experience RequirementsBachelor's Degree in Engineering or Business Management or equivalent education and training AND 6 to 8 years experience in a relevant Jabil quality position or equivalent external work experience.Advance degree and Quality management experience with responsibilities for more than one development or manufacturing facility given higher preference.WORKING CONDITIONSRegular business hours. Some additional hours may be required.Travel required, domestic and international up to 50% at peak times.Climate controlled office environment during normal business hours.
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