Jefe Process Optimization

Jefe Process OptimizationTiempo completoCDMXIdentifying and executing O2C process initiatives to improve performance, monitor execution of controls and meet current and future business/market needs**Activities**Managing the improvement:- Ensure transparency of the process- Monitor and report on the performance of the function KPIs - promote integrated NCE measures across O2C teams- Monitor and report on the performance of the Service Plans- Proactive recommendation after rigorous analysis (e.G: new filter parameters)- Promote good practices and sharing across organization at all levels of learning logs- Proactively engage operational functions, providing a clear understanding of the results (benefits and competency building) through appropriate communication channels and training/coaching session- Determination of Root Cause for repetitive or systemic exceptions and coordinates the identification of an owner to implement action plans across the O2C Process and/or Functional Stakeholders.Ensure support & communication:- Support CoC in defining common ways of working to maximize the efficiency and standardization- Support function in order to continuously review, follow up and monitor progress to improve:- Customer Service level- Freshness as a "mindset"- Deliver Competitive Advantage- Minimize exceptions- Enable cost improvements- Excel in Compliance- Escalate issues regarding alignment, communication and ways of solving exceptions - drive a clear "path to action"- Ensures that the improvements are continuously translated directly into a visible and tangible value. Communicate to the marke the benefits of the initiatives for our customers and Nestlé.