.Gain full access to job listings from company websites worldwide.Only Verified, High-Quality JobsNo ads, scams, or junk.Save Time and Focus on Real OpportunitiesExplore thousands of open positions, including a wide range of flexible remote jobs tailored to your lifestyle.Professional Resume Review IncludedReceive expert feedback with specific suggestions to enhance your resume.Company DescriptionAt Jellyfish, we believe in the power of diverse perspectives and inclusive collaboration. We welcome individuals who excel in collaborative, varied teams and value the unique contributions that each person brings to the table.Jellyfish is a global digital marketing agency; a unique fusion of techenthusiasts, creative minds, and media and data experts all united to empower our clients along their digital journey. Our commitment to embracing diverse perspectives fuels our innovation and strategies that challenge the status quo, reinvent media activation, and craft influential stories for our global clients and their customers. Join us in shaping a future where business growth and personal fulfilment go hand in hand.Job DescriptionThe Sr CRM Manager leads the delivery of marketing automation solutions to meet goals and technical requirements of our global roster of clients & prospects.The ideal candidate will be a certified subject matter expert of one or more CRM platforms such as Salesforce Marketing Cloud, Salesforce Marketing Cloud Account Engagement (Pardot), Microsoft Dynamics 365, and will articulately consult with clients to develop the best solutions.Reporting to our Senior Director CRM, a successful Sr CRM Manager will work with the CRM leadership and will translate our client's requirements into technical solution designs and automated program flows. You will lead client workshops, coordinate relevant internal documentation, scope projects and influence all partners at a senior level.ResponsibilitiesBe the technical lead on client engagements for their challenges related to marketing automation projects.Present the benefits of the marketing automation architecture and integration capabilities.Create an applicable Functional Specification Document (FSD, Blueprint) based on the Business Requirements Document (BRD) that aligns a client's needs to that of the platform solutions.Lead the implementation of the functional & technical solution as defined in the FSD.Manage multiple client engagements and work with associated team members e.G. Client Partner, Technical Engineering lead, Investing Analytics lead.Identify project risks and present alternatives to alleviate or resolve.Collaborate with the CRM lead in scoping projects and work with project managers to create and follow project plans and timelines.QualificationsKnowledge & Experience Requirements5+ years of experience at CRMUnderstand and hands-on experience using and implementing marketing automation platforms