Who We areBairesDev is proud to be the fastest-growing company in America. With people in five continents and world-class clients, we are only as strong as the multicultural teams at the heart of our business. To consistently deliver the highest quality solutions to our clients, we only hire the Top 1% of the best talents and nurture their professional growth on exciting projects.We are looking for a Jira Admin to provide Jira and Confluence help and support for the whole company, following best practices and improving the usage of the tools. This is an excellent opportunity for those professionals looking to develop in one of the fastest-growing companies in the industry!What You Will Do:- Contribute to improving and defining processes and standards, keeping the tools clean and tidy.- Helping end users with the different requests they submit.- Listening and understanding the users' pain points regarding the usage of the tools.- Implementing Jira and Confluence solutions, following best practices and standards defined in the Tasks Management Support Area.- Guide the team on a daily basis on implementing the best solutions using the tools when providing support.Here's what we are looking for:- 3+ years of experience administering Jira or on related positions.- 1+ year of customer-facing experience.- Excellent written and oral communication skills, with Advanced English level.Desirable:- Coding / scripting / programming experience.How we do make your work (and your life) easier:- 100% remote work.- Hardware setup for you to work from home.- Flexible hours - make your schedule.- Paid parental leave, vacation & holidays.- Diverse and multicultural work environment.- An innovative environment with the structure and resources of a leading multinational.- Excellent compensation — well above the market average.- Here you can grow at the speed of your learning curve.Our people work remotely but with a consistent and robust culture that promotes diversity and teamwork. To continue being the leading software development company in Latin America, we want to ensure that every BairesDev member gets the best growth and professional development opportunities in a diverse, welcoming, and innovative environment.Every BairesDev team member brings something unique to our company.