Johnson Controls, Inc. | Jr Colector

What will you do?The Collector ensures that payments are received on time, reviews follow-ups with customers regarding payments, and determines high-risk customers.How will you do it?Coordinate collections calls and emails for accounts that are past due.Analyze risk by comparing credit limit to open balance.Minimize exposure for high-risk customers.Identify disputes on accounts and turn them over to the resolver.Complete daily collections tasks on Collections ERP.Send out welcome information for new accounts.Fill out credit inquiries for customers.Inactivate dormant accounts.Prepare accounts for the litigation team.Prepare aging reports, send, and reprint invoices.Contact customers for remittance information for cash application purposes.Prepare weekly reports of AR accounts and internal escalation with your team.Other duties as assigned.What do we need?Advanced English level (Mandatory).Developed data analytic skills.Prior collections and risk assessment experience (Plus).Demonstrated ability to carry out assignments to their completion.Provide excellent customer service.Ability to establish and maintain effective working relationships with employees and managers.Proactively establish and maintain effective working team relationships with all support departments.Proficient with Microsoft Office products including Word, Excel, PowerPoint, Outlook, etc.
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