The purpose of Commercial IT - Application Engineering domain is to partner with customer facing capabilities areas to deliver cutting edge IT services to enable sales & marketing organization across the globe to actively engage physicians via different sales channels, enhance interactions & increase sales revenues. Delivering the portfolio of projects and services needs people with hybrid skill sets of technical ability and knowledge of the Commercial processes. Commercial IT function has undergone significant transformation and have adopted Salesforce, Veeva and IQVIA's OCE platform along with iPad based mobile solutions to deliver business demands.
The Commercial delivery network is truly global in scale with resources in Asia, US, UK, China, Brazil, Turkey and India.
The Data Integration Support Engineer will be part of the Application Engineering team for 60 countries across the globe, based out of Wilmington, USA. Data & Integration Support Engineer will be responsible for incident handling, troubleshooting, carrying out Impact Analysis, and providing multiple resolution to a problem associated with Veeva and OCE Integrations.
**Role and Responsibilities**
- Analysis, validation & fixing of business data issues.
- Validation of daily data processing to ensure that data is as desired by business or other systems.
- Development of new and enhance existing ETL interfaces.
**Essential Skills and experience**
- Technical hands-on experience in
- SQL for structured DBs
- ETL technologies like Snaplogic or Informatica PowerCenter (IPC)
- Excellent communication and interpersonal skills.
- Excellent spoken and written English language skills.
- Proactive approach to problem solving.
- Able to grasp and understand new technology and concepts
- Able to work collaboratively with multiple teams across different geographies and time zones.
**Desirable Skills and experience**
- Exposure to various Integration Methodologies.
- Good understanding of OS likes Unix/Linux & Shell Scripts.
- Experience in service management tools, ServiceNow or Remedy.
- Experience working in a shared service environment.
**So, what's next!**
Are you already imagining yourself joining our team? Good, because we can't wait to hear from you.
**Where can I find out more?**
**AstraZeneca is an equal opportunity employer.**
**Strong English communication skills required.**
**Positions are open to Mexican Citizens and official residents of Mexico.**
**Location: Guadalajara (hybrid - **_Expectation of working in the office 3 days a week)_**:
- When we put unexpected teams in the same room, we unleash bold thinking with the power to inspire life-changing medicines. In-person working give us the platform we need to connect, work at pace and challenge perceptions. That's why we work, on average, a minimum of three days per week from the office. But that doesn't mean we're not flexible. We balance the expectation of being in the office while respecting individual flexibility._