We are hiring a **Jr Renewals Specialist** to serve as a key resource to a dedicated set of our most valued and high-profile customers to help them extract maximum value from their investment in our team messaging, video meetings, and a business phone product.We are seeking a motivated and passionate person to join us as a** Jr **Renewals Specialist to serve as key resource to a dedicated set of our most valued and high-profile customers. **We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!Sr Renewals specialist on in this role get to:Be responsible for leading the renewal management process for customers including negotiations**Requirements**:- Excellent communication skills in English (B2)- 2 years of experience in sales capacity- 1 year of experience in the technology or telecommunications industry- Track record of meeting / exceeding sales targets- Internet connection +10 MB**Qualifications**:**Responsibilities**:- Managing a clear process to work through account renewals based on renewal date, size of renewal and complexity of renewal- Maintaining and growing monthly recurring revenue- Understanding how the revenue components impact financial goals- Coordinating with the Expand sales team and monitoring upsell/cross-sell opportunities with the customer- Running a professional renewal process and ensuring high customer satisfaction during the discussions and process- Maintaining good customer records in CRM- Submitting weekly forecast on renewals, down sell and churn- Escalating material churn or down sell scenariosWe offer:- Competitive salary- Performance bonus- Weekends off- All law benefits- Pantry vouchers- Paid Training- Permanent home office- Growth opportunities- Life insurance- Medical insurance