**Company Profile**Charge Forward: Powering the Future of Sustainable MobilityMore than just a leading provider of innovative charging solutions, Ampure Charging Systems isn't just building EV chargers, we're pioneering the sustainable mobility revolution.
Since the world's first modern electric car, our tech has been at the forefront, and today we're a top 100 global automotive supplier with a commanding 41% market share.
**Roles and Responsibilities**:- Supports customer satisfaction- Assists customer with quality concerns and prepares documentation for nonconformance issues.- Supports compliance with IATF, Customer Specific Requirements, Ampure's procedures and other applicable standards.- Provides thorough analysis of product problems occurring between part supplier and final customer, including customer warranty.- Proposes corrective actions, support necessary changes, and verifies effectiveness of changes.- Prioritizes workload on the basis of severity and degree of customer dissatisfaction.- Informs management of problem status and resolution progress.- Participates in continuous improvement activities.
PDCA (Plan-Do-Check-Act)- Maintains Controls Plans, Control Cards, and other process documentation.- Responsible for PPAP packages to customers- Responsible for Product Validation of components and assemblies- Monitors effectiveness of quality assurance systems, including gauging and equipment- Participates in training to enhance skills.- Performs all duties in a professional, ethical, and legal manner**Required Skills**:- Bachelor's degree in engineering or equivalent combination of education and experience in related field - Mechanical, Systems, Process,- 2 years' experience in manufacturing- Quality experience is a plus- Certified Quality Engineer preferred- English proficiency intermediate level