.About Thomson ReutersThomson Reuters is a global content and technology company. In 2023, Thomson Reuters announced updates on its multi-year global investment strategy in generative artificial intelligence (AI). These include integrating generative AI skills through product development and acquisitions, leveraging strategic partnerships, and ensuring that its global workforce is upskilled on AI. The company aims to spend upwards of $100 million to develop its own AI tech each year for its customers in the legal and accounting professions.About the RoleWe seek driven, tech-savvy recent graduates or soon-to-be graduates in Computer Science, Software Engineering, Information Systems, Telecommunications, or related fields to join our cutting-edge application support team. As a Trainee / Intern / Professional, you'll work on Thomson Reuters' impactful assets, collaborating with exceptional systems engineers, software developers, DevOps engineers, and technology managers.In this role, you'll apply educational skills to solve technical challenges leveraging technology and people skills.During the program, you will have the opportunity to learn and work on:CloudAutomationAI / MLTroubleshootingKnowledge creation skillsPrimary Responsibilities:System Monitoring and Response: Monitoring the health and performance of systems, applications, and infrastructure, and responding to incidents or issues promptly to ensure high availability and reliability.Automation: Developing and implementing automation tools and processes to streamline operations, reduce manual effort, and improve efficiency.Incident Management: Investigating and resolving incidents, conducting root cause analysis, and implementing preventive measures to avoid future occurrences.Documentation and Knowledge Sharing: Creating and maintaining comprehensive documentation, sharing knowledge, and promoting best practices within the team and across the organization.Security and Compliance: Ensuring systems and processes comply with security standards, policies, and regulatory requirements.Continuous Improvement: Identifying opportunities for improvement, implementing changes, and fostering a culture of continuous learning and innovation.Leverage AI and ML technologies to find problems and fix them.About YouYou're a fit for the role of GCC Graduate Engineer if you have:Strong problem-solving and analytical skills to effectively troubleshoot and resolve technical issues.Ability to work collaboratively in cross-functional teams and communicate effectively with various stakeholders.Passion for technology and a desire to continuously learn and adapt to new tools, languages, methodologies, and best practices.Excellent attention to detail and a commitment to driving quality throughout the product engineering landscape.Innovative mindset and ability to contribute fresh ideas and unique perspectives to drive continuous improvement