Junior Network Security EngineerIf you like change, change to usWe are an international mid sized group with appetite for innovations, approachable management, lead by objectives / targets which give the opportunity of a wide range of empowerment. We as a growth oriented market leader invite you to join us on our journey from good to great!**Your Role**:- As a Junior position in the global team, you will support the availability of IT systems and services for an international company with more than 65 locations worldwide including multiple cloud-based and physical data centers.- You provide 1st and 2nd Level support solving current network security related incidents, service requests, changes and problems.- You will pro-actively monitor and improve IT network security systems to provide optimal performance.- Perform regular system health-checks including but not limited to:- Review and resolution of network alerts generated via NORMA Group monitoring systems.- Ensuring system recoverability by actively monitoring and maintaining regular fail-over testing processes.- Proactive resolution of network and network security related incidents and alerts.- Regularly prepare, implement and review firewall policy rule changes.- Handle configuration, maintenance and monitoring of active LAN, NAC (802.1x), global-WAN, switches, routers, load balancers, reverse-web-proxy, firewalls, SD-WAN, wireless infrastructure and other network equipment from a variety of manufacturers: Check Point, VMWare, Velocloud, HP/Aruba, Cisco, Citrix, Netscaler, Microsoft Azure.- Actively participate in projects related to new implementations, architecture changes, upgrades, optimisation and migrations of business acquisitions.- Implement and maintain documentation for networks and systems, SOPs (Standard Operating Procedures), licenses, etc. including using diagramming tools such as MS Visio.**Requirements**:- Education / Experience: Degree in computer science or 1-year experience working in IT, ideally as Network Analyst or Administrator or an IT role where general network administration was over 50% of duties- Licences / Certifications: Holding or working towards Industry recognized certifications such as: CCNA or Network+- You have a good understanding of technologies such as: SD-WAN, MPLS, VPN, Encryption, Cloud-based Software Defined Networking, Network-based Security: IDS-IPS, Network Access Control, and 802.11ac-ax (WiFi5 and 6) Wireless Infrastructure.- You have strong communication skills (including fluent English) working with and coordinating actions with third-parties/ external consultants- You are a team player and you like to work in an international environmentContact for this position: Alma Reyna ChaparroNORMA Group Mexico, S.De R.L. De C.V.Av. Aristóteles No. 201Monterrey, CP 66603, Mexico