.**About Stanley Black & Decker**:**Joining the Stanley Black & Decker (SBD) team means joining one of the world's largest, fastest growing, and most dynamic companies. SBD, a Fortune 200 company is a world-leading provider of tools and storage, commercial electronic security and engineered fastening systems, with unique growth platforms and a track record of sustained profitable growth. We have been globally recognized as one of the most innovative, sustainable, and rewarding companies in the world.**:**Roles and Responsibilities**:**The key account manager is responsible for handling the most important accounts within Stanley Black & Decker. The KAM must build and maintain a strong relationship with the client and is the lead point of contact for all key client matters, anticipate the client's needs, work within the company to ensure deadlines for the client, and help the client succeed. Will also bring in new business from existing clients or contacts and will develop new relationships with potential clients.**:**Main Responsibilities**:- **Developing a solid relationship between major key customers**:- ** Solving key client issues and complaints**:- ** Developing a understanding of key account needs**:- ** Anticipating key account changes and improvements**:- ** Managing communications between key clients and internal teams: Marketing, RGM, Finance, C&C (OTC), Sales, Planning (IBP), etc.**:- ** Strategic planning to improve client results**:- ** Negotiating contracts with the client and establishing a timeline of performance**:- ** Planning and presenting reports on account progress, goals, and quarterly initiatives to share with team members & stakeholders**:- ** Meeting all client needs and deliverables according to proposed timelines**:- ** Analyzing client data to provide customer relationship management**:- ** Expanding relationships and bringing in new clients**:**Experience required**:- **5 years Sales Experience Preferentially in Mass Merchant or Home Center**:- ** The KAM should have extensive experience in Sales Administration, CATMAN, KAP-JBP, P&L and IBP.**:**_ We Don't Just Build The World, We Build Innovative Technology Too._**Joining the Stanley Black & Decker team means working in an innovative, tech-driven and highly collaborative team environment supported by over 58,000 professionals in 60 countries across the globe. Here, you'll get the unique chance to impact some of the world's most iconic brands including STANLEY TOOLS, DEWALT, CRAFTSMAN, MAC TOOLS and Black + Decker. Your ideas and solutions have the potential to reach millions of customers as we work together to write the next chapter in our history. Come build with us and take your career to new heights.**Who We Are**We're the World's largest tool company. We're industry visionaries. We're solving problems and advancing the manufacturing trade through innovative technology and our Industry 4.0 Initiative