We are looking for Account Managers to create long-term, trusting relationships with our customers.
The Account Manager will oversee a portfolio of assigned customers, develop new business from existing clients, and actively seek new sales opportunities.
**Responsibilities**:- Overseeing customer account management, including negotiating contracts and agreements to maximize profit- Serve as the lead point of contact for any and all matters specific to accounts- Build and maintain strong, long-lasting client relationships- Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors- Work with teams to improve the entire customer experience- Work with all levels of people in an organization to reach desired customer service and revenues.- Clearly communicate cases and work with them to close them- Develop new business with existing clients and/or identify areas of improvement to meet sales quotas- Assist with challenging client requests or issue escalations as needed- Ability to onboard and provide on-going training to key customers- Must be able to define and maintain customer pipeline and work on a daily basis sales funnel and meet monthly account sales revenue targets.- Become a mentor to customers by building and maintaining positive working relationships with customers**Requirements**:- Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, or relevant supervisory role- Strong sales knowledge- Analytical and strategic thinking- Organizational skills and reliability- Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization- Solid experience with CRM software and MS Office (particularly MS Excel)- Experience delivering client-focused solutions to customer needs- Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail- Excellent listening, negotiation and presentation abilities- Strong verbal and written communication skills- BA/BS degree in Business Administration, Sales or relevant field- Medical sales background is a plus, but not required- Bi-lingual (Spanish and English) is a plus- Time zone 9AM MST - 6PM MST- Strong analytical, problem-solving, organizational and project management skillsCompensation will depend on experience.
References will be required.