.Company Overview:DiDi Global Inc. is the world's leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services.DiDi provides car owners, drivers, and delivery partners with flexible work and income opportunities. It is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world's transportation, environmental and employment challenges through the use of AI technology and localized smart transportation innovations. DiDi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future.For more information, please visit: www.Didiglobal.Com/newsTeam Overview:As a Key Account Specialist - Ecommerce you will be responsible to support the KAMs regarding the account management of key accounts for the groceries and ecommerce business. This also involves analysis of the KA performance, support to the P0 Accounts on their requirements and to be the POC with other related areas: Example: Operations, Legal, MKT, others.We are looking for a proactive and well organized person that can manage multiple customers. The successful candidate should be somebody that can build strong customer relationships. You will be working within the commercial team, helping to maintain healthy customer relationships and KPI's of the key accounts.Role Responsibilities:Supporting the KAM's in building strong relationships with key retailers.Supporting the KAM's with catalog management, promotional activities calendar and KPI follow up.Maintaining strong relations with internal and external stakeholders to ensure the KA accounts perform at their highest level.Developing key strategic analysis to enhance relationships with KA's.Managing and negotiate the promotional activities with retailers.Role Qualifications:Graduates in Admin Economic - Administrative fields.1 - 3 years of commercial experienceEnglish and Spanish proficiency.Experience working in start-up environments or tech companies (Desired).Experience in retail or CPG companies, e-commerce oriented.EEO Statement:You'll love working at DiDi because:We create customer value – We strive to always create valuable experiences for our users in everything we do. Our focus is to always innovate new experiences that are safe, pleasant, and efficient.We are data-driven – We are strong believers in making informed decisions, that's why we are data-driven. We can better navigate the business landscape strategically by analyzing valuable metrics.We believe in Win-win Collaboration – Success is a team sport. When we work to help our partners and colleagues win, we win, too
