KYC Supervisor will help the organization reduce the risk exposure by verifying the identities of new customers. Possesses excellent analytical skills.We are looking for a supervisor responsible for overseeing the workflow at our facility. The position is complex. It won't just be someone who oversees the work of others. A supervisor is also responsible for advising, solving problems, and serving as a liaison between subordinates and upper management.The objective will be to ensure that operations are carried out in a productive manner to ensure the correct KYC process.**Role Responsibilities**- **1:00 pm to 9:00 pm**:- Organize workflow and ensure employees understand their delegated roles or tasks.- Monitor employee productivity and offer feedback and advice.- Maintain record of hours worked and personnel records.- Transmit information from the management team to employees and vice versa.- Prepare and send performance reports.- Decide on bonuses and promotions based on performance.- Hire and train new employees.- Ensure compliance with company and legal policies and procedures and take disciplinary action if the need arises.**Role Qualifications**- 5+ years experience.- 1+ year of leading a team.- Advanced English.- Critical thinking and facilitator in solving problems raised by the team.- Work as a key contract with other areas.- Empower the team and help improve its performance and that of the entire business team.- Identify opportunities in efficiency and quality optimization when leading the respective areas.- Act as an important Disseminator of DiDi Culture.Tipo de puesto: Tiempo completoSalario: $30,000.00 - $40,000.00 al mesHorario:- Rotativo- Turno vespertinoPrestaciones:- Seguro de gastos médicos mayores- Seguro de vida- Vales de despensaLugar de trabajo: Empleo presencial