L2 Support Specialist

**Req ID**: 227720

We are currently seeking a L2 Support Specialist to join our team in CDMX, Ciudad de México (MX-CMX), Mexico (MX).

NTT Data Services is looking for an energetic fast learning and self-motivated person that has strong technical skills, who is able to work well with groups on a global level, and a consultative approach to work with us in this remote position.

Location: Remote

Activities.

Actively provide support for resolution of L2 issues with detailed analysis. Also help in code fixes and rigorous testing where required

Good knowledge of Unix, SQL and scripting languages

Work on supporting Product servers and clients on cutting-edge platforms.

Contribute to our continuous improvement and continuous delivery

Work effectively in collaboration with other team members

Provide technical feedback and support to Development teams

Perform detailed RCA of issues in production, and implement corrective actions

Validated collaboration and communication skills, being able to lead in a global environment

Basic Qualifications:
Unix, SQL and knowledge of other scripting languages

Knowledge of programming language - preferably Java

**Benefits***:

- Negotiable salary
- Grocery Tickets 12% of base salary
- Saving fund
- 30 days of Christmas bonus
- 50% Vacation bonus
- Medical insurance (You and your family)
- Life insurance
- Permanent home office

If you are interested please send your resume & we will call you ASAP.

Lic. Salvador Velasco.

LI-LATAM

**About NTT DATA Services**

**NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.