**A Snapshot of Your Day (position overview)**
The Order Manager Coordinator will support the Order Managers in the Orlando Head Quarters with a variety of activities to support the parts and repair needs of our customers. The LA OM Team services Open Market, Long Term and Operation & Maintenance Service Programs.
**How You'll Make an Impact (responsibilities)**
You will make an impact by daily supporting the SPRs in a variety of tasks listed but not limited to below:
- HTS Classification Request Submittal and follow through completion
- Ticket Submittal and follow through completion
- Support inquiry requests when needed to ensure Materials are created and are made orderable.
- Manage Billing Dates in support of SPR needs.
- Manage Alert Dashboard with specific concentration on the following alerts:
o Req without a PO
o PO not acknowledged.
o Missed Billing (including zero dollar)
o IR/GR Discrepancies
o Item Route Missing
o Billing Past Due Delivery Error
o Billing Past Due Header Error
o Billing Past Due Item Error
o Item Billing Block Zero Dollar
o Order Invalid PO Date
o Other alerts as needed.
- Create Action Tracker for Inbound Deliveries Delivered but not received at FLC
- Support SPRs during outage season to ensure adequate support to meet customer requirements.
- Obtain required documentation such as supplier certification and obtain Inbound proof of deliveries or Final POD for Customer Sites when necessary.
- Responsible for the correction of interunit purchasing workflow errors (SIDOC)
- Inland US Transportation Support where applicable.
- Invoice Support
- Check pictures of FAST inspection for Country of Origin and ISPM-15 markings
- Additional scope as needed to support SPR needs.
- Overflow of Order Management activities if necessary
**What You Bring (requirements)**
- 2-4 years of experience in order management, supply chain, import, export or logistics.
- Bachelor's in international business or related field.
- Experience with SAP PD2 preferred
- Microsoft Office - Excel proficiency a plus
- Must be a self-starter and highly professional
- Results Oriented & attention to detail.
- Ownership mindset
- Knowledge of business, financial, and operational processes
- Effective communication and organizational skills are a must.
- Displays a high level of critical thinking in bringing successful resolution to high-impact, complex, and/or cross-functional problems
- Strong Interpersonal & Customer Service Skills
**About the Team**
In our **Business Functions** we enable our organization to reach their targets by providing best-in class services and solutions in the areas of IT, HR, Finance, Real Estate, Strategy & Technology and more.
What's it like to work at Siemens Energy?
**Who is Siemens Energy?**
At Siemens Energy, we are more than just an energy technology company. We meet the growing energy demand across 90+ countries while ensuring our climate is protected. With more than 92,000 dedicated employees, we not only generate electricity for over 16% of the global community, but we're also using our technology to help protect people and the environment.
Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.
**Our Commitment to Diversity**
Lucky for us, we are not all the same. Through diversity we generate power. We run on inclusion and our combined creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character - no matter what ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences.