Last Mile Capacity Planning, Ops Supply ChainThe goal of Amazon Logistics is to build a world-class last mile operation. Amazon aims to exceed the expectations of our customers by ensuring that their orders are delivered quickly, accurately, and in the most cost-effective way possible. This role is for an experienced, passionate, dynamic, analytical, innovative, hands-on, and customer-obsessed individual.
The Capacity Planning Team provides AMZL with cost-optimal and flexible capacity solutions for in-station operations, year-round, enabling the business to scale for seasonal peak demand increases. The ideal candidate is passionate about leveraging data to deliver actionable insights that impact daily business, has a strong delivery record, and is experienced in driving execution in a cross-functional environment, backed by analysis and data. They thrive in a fast-paced environment, relish working with large transactional volumes and big data, and enjoy the challenge of highly complex, and sometimes ambiguous, business contexts.
As Capacity Planning Manager, you will own the weekly cadence for the generation of in-station capacity to ensure that the organization is well prepared for the future. You will work cross-functionally to ensure that decisions are made and actioned to allow our operations to run as effectively as possible. You will challenge the unknown and drive improvement into key areas of our business.
A successful candidate knows and loves working with business intelligence tools, is comfortable accessing and working with big data from multiple sources, and is enthusiastic about partnering with the business to deliver results. You should have an internal drive to challenge the status quo, excellent analytical skills, and excellent written and verbal communication skills. You would be a self-starter, comfortable with ambiguity, able to think big, and enjoy working in a fast-paced environment.
Key Job ResponsibilitiesOwn the weekly cadence for the generation of capacity plans to ensure that the organization is well prepared for the future.Dive deep into the process to identify areas of improvement and drive programs to increase accuracy and quality.Work cross-functionally to ensure that decisions are made and actioned to allow our operations to run as effectively as possible.Challenge the unknown and drive improvement into key areas of our business.Drive solution designs for end-to-end capacity building and have a long-term vision leading the program towards meeting yearly and quarterly goals.Work across multiple teams building capacity plans for new station launches through the ramp period, support end-to-end monitoring of volume flow, and drive network design and execution teams to ensure that volume and recruiting targets are met, participate in the roll-out of global best practice financial models for labor planning, as well as monitor plan vs actual and adjust benchmark productivity assumptions for all labor planning on the road.BASIC QUALIFICATIONS3+ years of program or project management experience.3+ years of working cross-functionally with tech and non-tech teams experience.3+ years of defining and implementing process improvement initiatives using data and metrics experience.2+ years of supply chain experience.Bachelor's degree.Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL.Experience defining program requirements and using data and metrics to determine improvements.English B2+.PREFERRED QUALIFICATIONS3+ years of driving end-to-end delivery and communicating results to senior leadership experience.3+ years of driving process improvements experience.Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization.Experience building processes, project management, and schedules.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
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