.Latam Benefits SpecialistApply remote type Office - Flexible locations Mexico - Mexico City time type Full time posted on Posted 2 Days Ago job requisition id JR272831To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.About SalesforceWe're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you've come to the right place.Employee Success (ES) is made up of human resources (HR) professionals who come together to continue to build Salesforce with a goal of helping our employees do the best work of their lives. In Employee Success, we attract and retain the top talent critical to building out our organization with the Ohana style treatment. Whether we are recruiting the next great candidate for our company, building out new programs, or refining our current operations, Employee Success is passionate about the design, development and delivery of a world-class employee experience, which allows Salesforce to deliver a world-class customer experience in the market.ResponsibilitiesFunction as a thought partner with global stakeholders to create seamless, end-to-end employee experiences for complex, high visibility Benefit and LOA Programs.Assist the business to form/improve process and systems solutions that embed scalable frameworks/methodologies to satisfy both tactical and strategic business needs.Primary liaison between Benefit vendors and Salesforce employees.Interpret and apply understanding of Employee Benefits, Salesforce policies and practices, and other regulations to provide advice, guidance, and clarification for employees.Leverage Basecamp knowledge to identify trends and recommend solutions for Benefit-related matters to aide in Tier 0 and Tier 1 resolution.Consults with Benefits department, Payroll, ESBPs, Salesforce legal counsel, as necessary.Track, report and analyze case trends utilizing Service Cloud, a Salesforce technology-based case management system.Manage or participate on special projects/programs requiring Benefit department stakeholder input.Evangelist of continued adoption of the shared services Tier 2 Benefit model.Maintains a high level of confidentiality in accordance with Health Insurance Portability and Accountability Act (HIPAA) regulations.RequirementsMinimum 3 years' of consistent track record of experience in human resources, including benefit administration & vendor management experience.Exceptional verbal and written communication skills (Spanish, English and Portuguese, desirable)