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**Job Summary**- This role is responsible for strategically optimizing complex operational processes to align with long-term organizational goals.
The role oversees a portfolio of critical processes, utilizing advanced data analysis techniques to drive data-driven decision-making.
The role develops risk management strategies, maintains high-quality standards, and addresses complex challenges while mentoring a team of professionals and staying updated on industry trends.
**Responsibilities**- Leads multiple complex operational processes throughout the entire sales cycle, consistently measuring, reviewing, and analyzing their efficiency and effectiveness to drive continuous improvement.- Develops and implements strategic plans for optimizing and aligning complex operational processes with the organization's long-term goals and objectives.- Handles a portfolio of critical operational processes, ensuring efficiency, performance targets achievement, and adaptability to changing business needs.- Utilizes advanced data analysis techniques to gain deep insights into process performance, enabling data-driven decision-making.- Collaborates closely with senior executives, cross-functional teams, and external partners to ensure processes support the overall business strategy and objectives.- Develops comprehensive risk management strategies, including risk assessments, mitigation plans, and contingency measures, to minimize disruptions to operations.- Sets high standards for quality assurance by implementing robust quality control measures, and ensuring processes consistently meet or exceed performance standards.- Generates detailed reports and presents complex data to senior management and stakeholders, conveying actionable insights and recommendations effectively.- Addresses complex operational challenges and escalations promptly, leveraging extensive experience and expertise.- Mentors a team of operational process professionals, fostering their growth, development, and performance excellence.
**Education & Experience** Recommended**- Four-year or Graduate Degree in Sales, Marketing, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.- Typically has 7-10 years of work experience, preferably in sales, operations management, project management, process improvement, or a related field