Latam Sales/ Customer Operations Specialist

Detalles de la oferta

.About UsAlways open. Our code, our culture, our opportunities. Leading open innovation without limits. We are SUSE.SUSE is a global leader in innovative, reliable and secure enterprise open source solutions, including SUSE Linux Enterprise (SLE), Rancher and NeuVector. More than 60% of the Fortune 500 rely on SUSE to power their mission-critical workloads, enabling them to innovate everywhere – from the data center to the cloud, to the edge and beyond. SUSE puts the "open" back in open source, collaborating with partners and communities to give customers the agility to tackle innovation challenges today and the freedom to evolve their strategy and solutions tomorrow.We are open in our roots and open in our approach, striving to be the most trusted open innovator in the World. Openness extends beyond our technology. Our vibrant community thrives on diversity and connectivity without borders.Job DescriptionDevelops, implements and utilizes processes and tools to enable the sales life-cycle (pricing, orders, invoicing, opportunity assessment, field inventory management and other sales pipeline analytics and forecasting solutions). Reports and analyzes order pipeline, bookings, revenue forecasting, revenue reporting, sales productivity and goal attainment. Maintains and enhances sales force automation systems, product/service costing models, and margin management tools/systems to effectively monitor and manage revenue/expenses.Responsibilities:Leads project teams responsible for the design and implementation of processes and tools to provide sales forecasting, analytics and metrics, quotes and pricing, order management, invoicing, and operations support across multiple segments and business areas.Consults with senior business leaders to identify relevant analytics, metrics and outcomes for the assigned areas.Develops overall sales operations framework, including forecasts and budgets, to meet resource and sales client needs.Manages and expands relationships with internal and external partners and clients for quality audits, quality management and building quality culture.Provides domain-specific expertise and overall quality leadership and perspective to cross-organization projects, programs, and activities.Drives innovation and integration of new technologies and initiatives into sales operations tools and activities.Provides guidance and mentoring to less-experienced staff members.Education and Experience Required:Bachelor's or Master's degree in Business Management or equivalent.Typically 6-10 years experience.Knowledge and Skills:Experience designing and implementing overall process and tools management and improvement frameworks to provide operations support for sales activities.Excellent analytical, statistics and problem solving skills.Thorough understanding of and experience in applying business and sales operations practices and process design to situations


Salario Nominal: A convenir

Fuente: Jobtome_Ppc

Requisitos

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