.Company DescriptionRaffles London at The OWO on London's Whitehall unites the allure and heritage of Raffles with one of the world's most historic addresses with a name synonymous with luxury, glamour, and extraordinary adventure.This fine Grade II* listed Edwardian building has been transformed with 120 rooms and suites along with a collection of 85 exceptional branded residences. Within The OWO destination, there are a total of nine restaurants and three bars, including one by our signature chef Mauro Colagreco. The Guerlain spa and Pillar Wellness offer the latest in wellbeing, and a 600 seated-capacity grand ballroom, The Whitehall, is perfect for all kinds of special occasions and events.Within these much-storied walls, where legendary statesmen and women once shaped the modern world, guests are now invited to discover new and inspiring emotions and connections.At Raffles, you arrive as a guest, leave as a friend, and return as family.Job DescriptionAn exceptional opportunity presents itself for a Laundry Valet to join the Rooms Department at Raffles London at the OWO.Reporting into Laundry Supervisor, you will maintain and repair all colleague uniforms to the highest standards when needed and provide a distinctive, high standard of workmanship when assisting with guest alteration works. You will assist with the distribution and tracking of staff uniforms in a warm and timely manner and work closely with the laundry team to ensure the smooth running of the operation and to avoid any discrepancies. You will act as an ambassador of Raffles during your interaction with guests and colleagues.Specifically as the Laundry Valet:Communicate any issues or concerns regarding uniforms with the laundry manager / Assistant Executive / Executive Housekeeper.Inspect and repair staff uniforms when necessary. Should any garment be soiled or damaged beyond redemption, inform the Laundry Manager.Ensure all equipment is well maintained and in proper working order. Report any malfunctioning or defects immediately to the Laundry Manager / Assistant Housekeeper Manager / Assistant Executive / Executive Housekeeper.Keep the uniform area clean and tidy.Maintain the stock levels of seamstress utilities.Monitor the quality of returned guest garments; uniforms and chef wear from outside contractors.Be flexible and adaptable, pressing guest garments and staff uniforms as directed by the Laundry Manager / Assistant Housekeeper Manager / Assistant Executive / Executive Housekeeper.Follow the Lost Property procedure.Additional InformationWhy join our Raffles team?28 days holiday including bank holidays plus a day extra for every year of your service up to 5 years (35 Days).Staff meals whilst on duty.Free dry cleaning for uniforms.Employer pension contribution of 3%.Enhanced sick pay.Enhanced maternity, paternity, and adoption pay.Life Assurance 1x salary.Employee assistance program, including virtual GP and financial advice.Season ticket loans and cycle to work scheme