**Req ID**:208904We are currently seeking a Lead Cloud Engineer AWS to join our team in Guadalajara, M\ U00e9xico (MX-MEX), Mexico (MX).**Preferred Experience**:- Solid understanding of cloud computing, networking, and storage principleswith focus on AWS. Azure is a plus.- Cloud administration, OS/server administration, patching, maintenance, and troubleshooting experience. Willing to work on multiple cloud platforms.- Solid scripting and automation experience. DevOps/scripting/Terraform experience is a plus.- Fundamental understanding on emerging technologies, including Containers and PaaS solutions- Able to work on On-Call rotations- Able to work independently in a project scenario and do POCs.- Experience handling P1/P2 calls and escalations- Able to write quality KB articles, Problem Management articles, and SOPs/Run-books- Passion for delivering timely and outstanding customer service- Able to Help L1/L2 staff in support- Great written and oral communication skills with internal and external customers**Basic Qualifications**:- 8+ years of overall operational experience- 5+years of AWS/Azure experience- 3+ years of experience working in a diverse cloud support environment in a 24*7 production support model- 2+ yearsDevOps/scripting/APIs experience**Preferred Certifications**:- AWS SysOps Administrator/Developer/Solutions Architect Associate Certifications- Azure Administrator Associate/Solution Architect CertificationsFour Year BS/BA in Information Technology degree or equivalent experienceLI-LATAM**About NTT DATA Services****NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.
