.Provides support and guidance for their team anticipating trends and gathering customer/partner technical insights to develop strategy and execution plans that account for changing landscapes and key priorities. Supports team in developing and expanding existing impactful relationships with customer and partner architects, C-level technical decision makers (TDMs), and business stakeholders for large and high-impact customers/partners. Drives team to provide thought leadership in identifying trends and proactively proposing solutions that drive transformative delivery across customers/partners. Drives adherence to Microsoft standards and recommended practices by setting expectations for the team around methodology and governance to ensure that the team identifies, communicates, and minimizes business and technical risks. Drives awareness across all levels of the organization of customer/partner challenges, industry trends, and competitor architectures to allow team members to engage with customers/partners, demonstrate Microsoft's value, and develop counter strategy. Accelerates innovation by coaching teams on building and/or modifying intellectual properties (IPs) rooted in domain expertise and/or industry acumen. Models how to engage constructively and transparently with the technical and/or business community locally and globally. In addition, this role has people management responsibilities including driving employee growth and development, executing projects, and managing performance.ResponsibilitiesAnticipates industry trends (customer industry verticals, information technology [IT] industry) and gathers customer/partner technical insights to position the organization to deliver architectures that account for changing landscapes and key priorities. Leverages insights to influence long-term technology strategy and influences others to focus and adapt architectural models, plans, and solutions to align with key insights and drive consultative solution selling. Acts as the voice of the customer (VOC)/partner by championing feedback around technical capabilities, blockers, and insights and drives the resolution of existing items. Represents the customer/partner to internal teams (e.G., Engineering) and mentors peers on best practices around internal resource usage. Contributes to Microsoft-centric operations and cadences to align with customer/partner feedback. Uses broad patterns of feedback to develop strategic and actionable insights and presents a compelling business case to program managers that influence product roadmaps and decision making. Drives customer/partner advocacy and sharing success stories with the wider internal team.Is the Chief Technical Office (CTO)-level leader who drives technical leadership and executive engagement
