Lead Compliance

Responsibilities

1. Provide instruction to Buyer/supplier when an Approval is missing
2. Execute update requests from Global Contract Office per SOP
3. Respond to Profile update requests per SOP
4. Own all aspects of SOP compliance (Profile, DPR review/accept, remove InA/SaaS/PCI) (Audit and Compliance)
5. Respond to PO compliance cases per SOP, reset forms, escalate to FTEs for scope decisions
6. Recognize and report data incidents sent in by suppliers
7. Proactive engagement to get suppliers compliant if bandwidth allows
8. Take on new procedures as agreed by program leadership and if bandwidth allows
9. Develop training based on QC recommendations
10. Targeted training and upskilling
11. New employee training
12. Leading client calls

13. Quality audits and review
14. Managing escalation and identifying root causes
15. Prepare training plan for the development of the team
16. Support DTP review
17. UAT testing and suggestions
18. Supporting managing tickets as required

Qualifications Basic

- 2+ years of experience in the relevant field

Preferred

- Graduation
- Certifications Requirements (Preferable): Certified Information Privacy Professional (CIPP) or a Certified Information Systems Security Professional (CISSP)
- Program or Project Management & Stakeholder Management
- Ownership of Governance activities pertaining to contracts that include Managing due diligence of engagements
- Has managed critical operational processes, with SLA/KPI and metrics responsibility
- Strong analytical, problem solving and customer orientation
- Ability to work with international teams and take direction

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