.**Lead Customer Trust Analyst - Premier Customer Program (MEX)**Are you passionate about the chance to bring your experience to a world-class company that is market-leading for both content and technology? If yes, we are looking for you!Join our team! The Customer Trust team within ISRM performs a key role in responding to all Information Security customer requests. This position will be responsible for engaging and supporting the information security and compliance requirements of our top-tier customers.**About the Role**In this opportunity as a **Lead Customer Trust Analyst - Premier Customer Program**,** you will:- Build, support, and drive the expansion of the Customer Trust program for Premier Customers and top-tier legal firm clients.- Proactively reach out to customers and make key security information available directly to Premier and top-tier customers.- Provide support, guidance, and leadership for the execution of work related to engagements with Premier Customers.- Act as an initial point of escalation for top customers.- Collaborate with domain experts, peers and partners; and business or technology leaders across the Thomson Reuters enterprise.- Track, verify, and collect data for reporting and metrics purposes.- Report back to the business on the current state and identify control gaps impacting relationships with clients.- Review and approve responses completed by others to ensure quality and continuity of responses going to Premier Customers.- Provide key leadership for the execution of customer security audits to support customer requests and remediation of open customer findings.- Report on status of initiatives to all levels in the organization.- Participate as a member of the Information Customer Trust tier 2 team, mentor junior team members, and serve as a point of escalation.- Contribute to and achieve business and departmental goals and objectives.- Deliver processes and services consistently and accurately.**About You**You're a fit for the role if your background includes:- Bachelor's degree in STEM related area- Holds or is able to attain industry-related certifications such as: GSEC, CISSP, CISA, CISM, ITIL- Broad understanding of Information Security concepts both technical and compliance.- Ability to identify security and business risks effectively to lead customer engagements.- Excellent customer management skills and experience engaging with customers on security compliance topics and serving to meet customer objectives.- Possess' strong verbal & written communication skills.- Ability to articulate security topics with expertise and poise to both technical and non-technical audiences.- Able to effectively interact with both technical and business stakeholders.- Able to work effectively at all levels of an organization with the ability to communicate design rationale and influence others to move toward consensus.- Strong critical thinking and group facilitation skills