TForce Worldwide is now hiring an English-speaking Lead Dispatcher that will be responsible for managing the movement of all freight within the organization. Pay can range from $6500 to $7500 per week if bonuses are met. This position will be a strong leader who will oversee the daily operations of our dispatch team.**We offer**- Mostly - Monday through Friday work hours - 7 am to 5 pm- Paid U.S. holidays OFF- No delay payment**Requirements**:- College degree in business or logistics- Fluent in English. Can speak, read and write in English (90%).- Trainableand carreer minded attitude- Hard worker- Reliable transportation to work- On the job training provided- 5 plus years experience in logistics- Need to have management or lead experience- Strong analytical skills, detail-oriented and ability to multitask- Solid understanding of reporting and how to translate data into meaningful information, can identify trends to guide a team, etc- Ability to work in a dynamic, fast paced, and changing environment- Negiotate on the phone- Stand, walk, sit at a desk, work on a computer, climb, kneel, crouch, or crawl**Purpose of Job**Ensures the dispatchers are answering calls, responding Active & General Messenger, Routescanning, Responding to Op Channel requests- Conducts side-by-side observations and quality assurance (i.E.Call monitoring) reviews for dispatchers- Oversee and Supervise the Dispatcher Team's processes- Taking calls that the team leads are unable to handle- Ensure coverage for dispatchers team is in order- Ensure dispatchers' processes are clear and concise- Monitor and respond to issues that arise- Ensure dispatchers are aware of their performance- Identifies opportunities to update or improve dispatcher procedures- Works with leads to create, update, and maintain protocols for all dispatch related processes- Book and build out Bill of Landings.- Collect and manage of invoicing from carriers and customers.- Ensure data integrity from the start of the load to the billing cycle is closed.- Perform other related duties as assigned by supervisory personnel.- Quote and secure additional business- Work closely with management team to fill in the gaps of employement needs.**Job Types**:Contract duration: 6 months, can lead to full time employmentWork Remotely- No**Job Type**: ContractContract length: 6 months**Salary**: $6,500.00 - $7,000.00 per weekCOVID-19 considerations:Offers work spaces at that are COVID compliant in addition to protective equipment.Ability to commute/relocate:- Rosarito, B.C.: Reliably commute or willing to relocate with an employer-provided relocation package (required)**Experience**:- Customer Service : 2 years (preferred)Work Location: One locationApplication Deadline: 30/07/2021